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Jamesnorris
Jamesnorris
3 år

Check Out the Latest Post-Reduce #customereffortscore during services interactions to build customer loyalty in your organization.
https://www.numrcxm.com/post/w....hat-is-ces-customer-

What is CES (Customer Effort Score)?
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What is CES (Customer Effort Score)?

What is CES meaning? Customer Effort Score is a CX metric that measures how easily your customer interacts. A complete guide that covers CES definition, formula, etc.
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