Can traditional ERP manage a people-centric business?
The way we address machines is completely different from how we address humans. Usually, machines are addressed as "that" or "it" or "this." For instance, we say, "This is working fine" or "That is making some noise" or "It is due for service." When there is a problem with a machine, we go, "We need to service this," or "Can you check what the fault is?"
When it comes to humans, we address them by name. We give them respect. We say, "Mr. Tom," "Mrs. Mary," "Ms. Anne," "Dr. John," or "Prof. Peter." We use pronouns like he, she, and him. Humans are clearly not things like machines. If there is a problem with humans, we don't service them. We talk to them.
Source: https://www.ramco.com/blog/erp....-for-services/can-tr