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The taxi booking sector has witnessed a notable shift with the emergence of technology. Gone are the days of waiting hours at a taxi stand or desperately waving for a cab. With the rise of taxi booking apps, booking a cab has become easier or simpler than ever before. However, in the fast-paced world of today, simply offering a platform for booking rides is no longer sufficient to meet the demands of consumers. Here’s where artificial intelligence (AI) comes into play, completely changing the functionality of taxi booking apps and improving the customer experience.